Privacy Policy
Effective Date: September 29, 2026
Black Ridge Electric LLC (“Black Ridge Electric,” “we,” “us,” or “our”) respects the privacy of our customers, prospective customers, website visitors, and other individuals who interact with our business.
This Privacy Policy explains the types of information we may collect, how we use it, when it may be shared, and the choices available to you.
Information We May Collect
Depending on how you interact with Black Ridge Electric, we may collect information including:
First and last name
Business name
Service address
Billing address
Email address
Telephone or mobile number
Communication preferences
Project or service information
Property and electrical-system information
Appointment and scheduling information
Estimates, proposals, invoices, and payment records
Photographs or documentation related to a project
Communications sent through email, SMS, web forms, phone calls, or customer portals
Service history
Website usage information
Information you voluntarily provide to us
Payment-card and banking information may be processed by third-party payment providers. Black Ridge Electric may receive transaction information without receiving or storing the complete payment credentials used by those providers.
How We Collect Information
Information may be collected when you:
Contact Black Ridge Electric
Call or text our business
Request an estimate or service
Complete a website form
Schedule an appointment
Accept a proposal
Make a payment
Communicate regarding a project
Use a customer portal
Visit our website
Participate in our SMS messaging program
Otherwise provide information directly to us
We may also receive limited information from service providers or business systems we use to operate Black Ridge Electric.
How We Use Information
We may use personal information to:
Respond to inquiries
Provide electrical services
Prepare estimates and proposals
Schedule appointments
Communicate arrival times or scheduling changes
Manage projects
Purchase or coordinate project materials
Coordinate permitting and utility requirements
Provide customer support
Process invoices and payments
Maintain service records
Send documents and project information
Communicate by telephone, email, or text
Improve our operations and customer service
Maintain security and prevent fraud
Meet legal, regulatory, licensing, insurance, accounting, and tax obligations
Protect our rights and property
Send marketing communications where permitted and where required consent has been obtained
SMS/Text Messaging Privacy
Black Ridge Electric may use SMS or MMS messaging for customer communications.
Text messages may include appointment reminders, scheduling updates, estimate notifications, project information, invoices, customer-support messages, follow-up communications, and other service-related communications.
Message frequency varies.
Message and data rates may apply.
To stop receiving text messages, reply STOP.
For assistance, reply HELP or contact us at (719) 881-8357 or support@blackridgeelectric.com.
SMS Information Sharing
Mobile phone numbers, text-message consent records, SMS opt-in information, and SMS communication preferences will not be sold or shared with third parties for their independent marketing or promotional purposes.
We may use service providers that help transmit, manage, store, or facilitate business communications. Information may be provided to those providers only as reasonably necessary for them to perform services on our behalf.
Opt-in consent information for SMS communications will not be provided to third parties for purposes unrelated to providing the messaging services requested by the customer.
How We May Share Information
Black Ridge Electric does not sell personal information as part of our ordinary business operations.
We may disclose information when reasonably necessary to service providers or business partners that assist us with functions such as:
Customer relationship and field-service management
Scheduling
Communications
Text messaging
Telephone services
Cloud storage
Accounting
Payment processing
Document management
Website hosting
Analytics
Insurance
Material purchasing or delivery
Project administration
We may also disclose information:
With your direction or consent
To complete services you have requested
When required by law, subpoena, court order, or other legal process
To protect customers, Black Ridge Electric, or others from fraud, safety threats, or unlawful activity
In connection with the sale, merger, restructuring, or transfer of all or part of the business, subject to applicable law
Service providers are permitted to receive only information reasonably necessary to perform the applicable business function.
Contractors, Utilities, and Project Partners
Certain projects may require us to provide relevant project information to utilities, permitting authorities, inspectors, engineers, suppliers, manufacturers, subcontractors, general contractors, or other parties involved in completing the requested work.
We limit such sharing to information reasonably necessary for the applicable project or service.
Data Protection
Black Ridge Electric takes reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, misuse, alteration, loss, or disclosure.
No electronic storage or transmission method can be guaranteed to be completely secure, and we therefore cannot guarantee absolute security.
Data Retention
We may retain information for as long as reasonably necessary to:
Provide services
Maintain project and warranty records
Maintain business and accounting records
Resolve disputes
Meet legal, tax, insurance, licensing, or regulatory obligations
Protect legitimate business interests
Retention periods may differ depending on the type of information and the reason it was collected.
Your Choices and Requests
You may contact Black Ridge Electric to request that we:
Update inaccurate contact information
Correct certain personal information
Update communication preferences
Stop certain marketing communications
Review a privacy-related concern
Delete information where deletion is appropriate and legally permitted
Some records may need to be retained for contractual, warranty, accounting, tax, insurance, legal, safety, licensing, or regulatory reasons.
Requests may be submitted to:
support@blackridgeelectric.com
We may take reasonable steps to verify a request before acting on it.
Email Communications
You may request to stop receiving promotional emails by using the unsubscribe mechanism included in an applicable marketing email or by contacting us.
Transactional or project-related communications may still be sent when necessary to provide requested services or administer an existing business relationship.
Text Messaging Choices
You may withdraw consent for SMS communications at any time by replying:
STOP
For assistance, reply:
HELP
You may also contact:
support@blackridgeelectric.com
Message and data rates may apply. Message frequency varies.
Cookies and Website Technologies
Our website and website-service providers may use cookies or similar technologies to maintain website functionality, understand website traffic, measure performance, protect the website, or improve the visitor experience.
Browser settings may allow you to limit or block certain cookies.
Third-Party Websites and Services
Our website or communications may contain links to third-party websites or services.
Black Ridge Electric is not responsible for the privacy practices of independently operated third-party websites or services. We encourage users to review their applicable privacy policies.
Children’s Privacy
Black Ridge Electric’s services are intended for customers seeking electrical contracting services and are not directed toward children.
We do not knowingly solicit personal information from children through our website for marketing purposes.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or applicable requirements.
The latest version will be posted on this page with the current effective or updated date.
Contact Information
Questions, concerns, or requests regarding this Privacy Policy may be directed to:
Black Ridge Electric LLC
Colorado Electrical Contractor
Phone: (719) 881-8357
Email: support@blackridgeelectric.com
Website: https://blackridgeelectric.com
